What bounty payment methods are available to me?
When should I expect to receive my bounty payment?
Bugcrowd processes bounty payments for delivery each Wednesday, with a cutoff of Wednesday at 12:00am PT in California. If you miss the cut off for a particular week, you can expect to receive your bounty with the next week's payments. PayPal is typically the fastest method and wire transfers through Western Union typically take the longest.
What payment method(s) require me to fill out a W-9 or W8-BEN?
Bitcoin payments via Coinbase and EFT/wire transfers via Western Union require these forms to be filled out. Alternatively, you can have your bounty payment sent by PayPal and prepaid card (via Payoneer), which do not require these forms. However, not completing these forms may make your bounty subject to U.S. tax withholding rules.
Why is a W-9/W8-BEN required for Bitcoin and EFT/wire transfer payments?
These forms are required to maintain compliance with Facebook and Bugcrowd's U.S. tax policies.
What currency can I choose for my payments and how will currency conversion fees be covered?
You can now select the currency of your choice for payments. If this is the currency of your account, you should not experience any conversion fees. If you choose to select a different currency than your account, you may experience a conversion fee. If you ever experience a currency conversion fee, please contact Bugcrowd at support@bugcrowd.com with proof and we will reimburse you.
When using the EFT/wire transfer payment method you may incur intermediary bank fees. These fees are beyond the control of our payment processor and will not be reimbursed. If your banking institution charges intermediary fees, Bugcrowd offers alternative payment methods including PayPal, BitCoin and pre-paid debit cards.
What currency conversion rate will be used?
Bugcrowd queries your selected payment provider's API for currency conversion rates when preparing bounties for delivery to your preferred payment method. For example, payments via PayPal query PayPal's API and payments via Western Union query Western Union's API for currency conversions. This is done each Wednesday during Pacific Time Zone business hours.
Will I become part of the Bugcrowd “crowd” when I register to receive my Facebook bug bounty payout?
No, Bugcrowd is only processing bug bounty payments for Facebook. If you've never registered with Bugcrowd before, the profile you create to receive payments from Facebook will be kept private unless you choose to make it public. If your profile is private, Bugcrowd will only contact you about issues related to Facebook's bug bounty program.
Can I donate to charity?
Yes. Please do not click the claim link and instead reply to the report that you would like to donate it to charity and include the name of the charity you would like to donate to. All charity donations will be matched by Facebook.
Who should I contact for technical support related to Facebook bounty payments?
Please contact Bugcrowd directly at support@bugcrowd.com if you are having a problem with your payment or have a technical support question about payment processing.
Can I be added to the Facebook Thanks page (https://www.facebook.com/whitehat/thanks)?
If you would like to be added to our Thanks page, please reply to the bounty award notification message you received with the name you would like us to use.
- PayPal
- Bitcoin (via Coinbase)
- EFT/wire transfer (via Western Union)
- Pre-paid debit card (via Payoneer)
When should I expect to receive my bounty payment?
Bugcrowd processes bounty payments for delivery each Wednesday, with a cutoff of Wednesday at 12:00am PT in California. If you miss the cut off for a particular week, you can expect to receive your bounty with the next week's payments. PayPal is typically the fastest method and wire transfers through Western Union typically take the longest.
What payment method(s) require me to fill out a W-9 or W8-BEN?
Bitcoin payments via Coinbase and EFT/wire transfers via Western Union require these forms to be filled out. Alternatively, you can have your bounty payment sent by PayPal and prepaid card (via Payoneer), which do not require these forms. However, not completing these forms may make your bounty subject to U.S. tax withholding rules.
Why is a W-9/W8-BEN required for Bitcoin and EFT/wire transfer payments?
These forms are required to maintain compliance with Facebook and Bugcrowd's U.S. tax policies.
What currency can I choose for my payments and how will currency conversion fees be covered?
You can now select the currency of your choice for payments. If this is the currency of your account, you should not experience any conversion fees. If you choose to select a different currency than your account, you may experience a conversion fee. If you ever experience a currency conversion fee, please contact Bugcrowd at support@bugcrowd.com with proof and we will reimburse you.
When using the EFT/wire transfer payment method you may incur intermediary bank fees. These fees are beyond the control of our payment processor and will not be reimbursed. If your banking institution charges intermediary fees, Bugcrowd offers alternative payment methods including PayPal, BitCoin and pre-paid debit cards.
What currency conversion rate will be used?
Bugcrowd queries your selected payment provider's API for currency conversion rates when preparing bounties for delivery to your preferred payment method. For example, payments via PayPal query PayPal's API and payments via Western Union query Western Union's API for currency conversions. This is done each Wednesday during Pacific Time Zone business hours.
Will I become part of the Bugcrowd “crowd” when I register to receive my Facebook bug bounty payout?
No, Bugcrowd is only processing bug bounty payments for Facebook. If you've never registered with Bugcrowd before, the profile you create to receive payments from Facebook will be kept private unless you choose to make it public. If your profile is private, Bugcrowd will only contact you about issues related to Facebook's bug bounty program.
Can I donate to charity?
Yes. Please do not click the claim link and instead reply to the report that you would like to donate it to charity and include the name of the charity you would like to donate to. All charity donations will be matched by Facebook.
Who should I contact for technical support related to Facebook bounty payments?
Please contact Bugcrowd directly at support@bugcrowd.com if you are having a problem with your payment or have a technical support question about payment processing.
Can I be added to the Facebook Thanks page (https://www.facebook.com/whitehat/thanks)?
If you would like to be added to our Thanks page, please reply to the bounty award notification message you received with the name you would like us to use.
